Stay connected to what you love, no matter what.

Accidents happen. Feel confident knowing you're covered with the best device protection plan with Verizon Mobile Protect. Get $0 cracked screen repair, lost phone replacement (with same day delivery and setup for replacement smartphones and new devices purchased from Verizon), and unlimited number of claims. Plus, access to 24/7 privacy and security tools and Tech Coach expert support1.

Comprehensive Coverage

Coverage against loss, theft, damage, and after-warranty defects

No extra cost cracked screen repairs

Fast, unlimited, and free cracked screen repairs2

Unlimited claims

Live without limits. Get an unlimited number of claims3

Pro On the Go same-day delivery and setup

​For replacement smartphones and new devices4

Included apps

This bundle includes the following apps:

Tech Coach

Digital Secure

Call Filter

Pricing

Monthly Pricing

$14 or $17 per line depending on device or Verizon Mobile Protect Multi-Device for larger accounts5.

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Get directions to the location of your nearest store and visit the store to learn more.

Has your device been activated for more than 30 days?

From 2/14/24 to 4/13/24, if your device is not damaged or malfunctioning you can enroll it in Verizon Mobile Protect or any of our other device protection options.

To qualify for Device Protection, your device must be:

  • Fully functioning—Including but not limited to: power on/off, microphone, charging port and battery.
  • Without damage—Including but not limited to: cracked screen or swollen battery.



11.Select smartphones that only have a cracked front screen are eligible for cracked screen repair (smartphones with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, in select locations, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at time of claim approval. Visit phoneclaim.com/verizon to check current device eligibility. The $99 damage deductible will apply for all damage that is ineligible for cracked screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible. For VMP MD accounts with 4 to 20 lines with eligible devices, customers can file unlimited claims across three registered lines. VMP MD accounts with 4 to 20 lines with eligible devices can enroll in Additional Coverage for $11.40 per additional registration (up to 3 registrations max). In Florida, Additional Coverage is $8.00 per registration.
2.All Same Day Delivery and Setup services (a benefit of Mobile Secure) are subject to the following: available in select locations, which are subject to change at any time, contingent on certain criteria, including customer location, technician availability, and inventory availability. Same Day Delivery and Setup for new devices is only available for devices purchased on verizon.com, if presented as an option at the time of device purchase. Same Day Delivery and Setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.
3.Digital Secure: Only smartphones are eligible for most features. Select features may be accessed on tablets and computers. A smartphone is required to download the Digital Secure app. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+. Call Filter: Compatible smartphone required; features included vary by device. Tablets, smartwatches and basic phones are not supported. The following OS requirements apply: Android 9.4.0+ and iOS 2.1.1+. High risk spam calls are automatically blocked and forwarded to voicemail. Download the Call Filter app to manage all settings and access custom controls.

 

2Select smartphones that only have a cracked front screen are eligible for cracked screen repair (smartphones with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, in select locations, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at time of claim approval. Visit phoneclaim.com/verizon to check current device eligibility. This benefit is provided by Wireless Phone Protection.

 

3For VMP MD accounts with 4 to 20 lines with eligible devices, customers can file unlimited claims across three registered lines. VMP MD accounts with 4 to 20 lines with eligible devices can enroll in Additional Coverage for $11.40 per additional registration (up to 3 registrations max). In Florida, Additional Coverage is $8.00 per registration. 

 

4All Pro On the Go same-day delivery and setup services  (a benefit of Mobile Secure) are subject to the following: available in select locations, which are subject to change at any time, contingent on certain criteria, including customer location, technician availability, and inventory availability. Pro On the Go same-day delivery and setup for new devices is only available for devices purchased on verizon.com, if presented as an option at the time of device purchase. Pro On the Go same-day delivery and setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished. Enjoy seamless device and content setup.


5MD2 $34, MD3 $50, and MD4-20 $60

Have questions?

1. What is Verizon Mobile Protect?

Verizon Mobile Protect consists of Wireless Phone Protection, Verizon Extended Warranty, and Mobile Secure. Verizon Mobile Protect includes coverage for loss, theft, damage and post-warranty malfunctions.

Verizon Mobile Protect benefits include:

  • Pro On the Go same-day delivery and setup for replacement smartphones and when you buy a new device on verizon.com.
  • Unlimited cracked screen repair for select smartphones with a $0 deductible.
    For NY customers until 8/10/23, cracked screen repair is $29 deductible.
  • $99 damage replacement deductible for damage that’s not eligible for cracked screen repair.
    Look up your device's deductible.
  • Battery replacement for select smartphones with post-warranty battery issues, at a Verizon-authorized repair facility.
  • Data Recovery provides expert-led assistance backing up data. Available at select uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ locations.
  • 24/7 Tech Coach expert support to help optimize your device and connect it to virtually anything else – also available from select smart home speakers.
  • 24/7 Security Advisor experts to optimize your digital security and privacy tools and help resolve security vulnerabilities that can impact your personal identity and online privacy.
  • Digital security and privacy tools provide ID theft monitoring, secure Wi-Fi, and screening and blocking of robocalls.
  • Unlimited device refresh includes deep cleanings and diagnostics to optimize speed, performance and battery life.
  • Verizon Extended Warranty is a service contract, separate and distinct from any product/service warranty which may be provided by the device manufacturer, and does not extend the term of any such product/service warranty.

Limitations and exclusions apply to the above benefits.

2. Who is eligible for Verizon Mobile Protect? 

Verizon Device Protect covers your mobile phones, smartwatches, and tablets that have a line on a Verizon mobile account. To be eligible for Verizon Mobile Protect (single or multi-device) you must enroll within 30 days of one of these events:

  • Purchased or upgraded to a new device and activate it on a new or existing line
  • Bring your own eligible device* that meets these criteria:
  • Is fully functioning, without damage (including liquid or cracked screens) and free of defects/malfunctions
  • Isn't lost or stolen
  • Is activated on a new line (not an existing line)

*Note: When you bring your own device to Verizon, you may be eligible to get device protection for it. Eligibility determined at the point of sale.

3. How much does Verizon Mobile Protect cost?
The monthly charge for device protection depends on which of these options you select and the number of lines with eligible devices on your account:

  • Verizon Mobile Protect (single device coverage):
  • $14 or $17/month depending on device type.
  • Verizon Mobile Protect Multi-Device:
  • $60/month per account for 4-20 lines* (3 registrations)
  • $50/month per account for 3 lines* (3 registrations)
  • $34/month per account for 2 lines* (2 registrations)


All applicable taxes and surcharges extra.

Note: In addition to the monthly charge, you pay a deductible for each claim you file. Deductibles vary by device. Check Asurion's website or visit www.phoneclaim.com/verizon to learn more.

*In all cases, number of lines refers to lines with eligible devices. Registrations automatically reset after 12 months claim-free.

4. What are the claim limits for Verizon Mobile Protect? 

Here are the claim limits for Verizon Mobile Protect :

  • Unlimited number of insurance claims (for Verizon Mobile Protect Multi-Device, per registered line)  per 12-month period.
  • Maximum device value $3,000 per occurrence.
  • Cracked screen repair claims are unlimited.

    5. How do I cancel Verizon Mobile Protect? 

You can remove Verizon Mobile Protect from your account at any time from the Services & Perks page in My Verizon or you can call or visit a store. You'll receive a prorated refund of your monthly charge.

Important: If you have Verizon Mobile Protect on a line and want to switch to another device protection option, enroll in the new option first. Don't remove Verizon Mobile Protect until you're prompted to do so during the enrollment process.

It could be the case that your device doesn't meet the criteria to get the other option. Be sure to check that the device is eligible before canceling the existing protection.

See our device protection comparison chart for other device protection options.